Accents Jewelry

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Privacy / Security Statement


PRIVACY POLICY

Effective Date 2011

Accents, LLC ("we" or "us") recognize that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web site.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Web site and, If you have any questions or concerns regarding this Privacy Policy, you should contact us.

What Information About Me Is Collected and Stored?

We collect and store information that you enter into this Web site. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web site.

Is Information Collected From Children?

This Web Site is a general audience website and is not directed for use by children. We do not intend to collect Personal Information from anyone who is under the age of 18. If you are under the age of 18, you should not provide any Personal Information to us and you should use this Web Site only with the involvement of a parent or guardian.

With Whom Do You Share Information?

We do not share with others, or sell or rent to others, any personal information that you provide to us through this Web, except with your consent or as described in this Privacy Policy.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information generally is shared in an aggregated form.

What Steps Are Taken To Keep Personal Information Secure?

We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Web site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact us..

How Can I Access, Correct and Update Personal Information?

You can access, correct and update certain personal information that you have provided to us by clicking on "Update Account" within the "Login" area of this Web site.

Can I Indicate Whether or Not I Want To Receive Promotional Communications?

You will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you. Additionally, you may contact us or write to us at:

Accents Jewelry
18389 Olde Coach Dr., Ste 2
Rehoboth Beach, DE 19971

Please note that any request to be removed from such mailing lists may take up to one (1) week to become effective. Even if you are removed from any such list, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.

How Will I Be Informed About Changes Regarding This Privacy Policy?

If we make any material changes to this Privacy Policy, we will post a notice on this Web site notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Web site periodically to see if any recent changes to this Privacy Policy have occurred.

SHIPPING AND HANDLING

  1. How will my order be delivered and when should I expect to receive my order?
    Currently, we only use the United States Postal Service. Delivery time for normal delivery can be from 5 to 7 days. Any orders placed on Friday, Saturday or Sunday will be processed on the following Tuesday. Delivery time does not include Saturdays, Sundays, or holidays.
  2. Where do you ship?
    At the moment we only ship to the United States.
    *Excludes Hawaii and Alaska
  3. What are the shipping rates?
    Merchandise Total Shipping Cost
    $0.00 - $25.00 = $4.95
    $25.01 - $50.00 = $6.95
    $50.01 - $75.00 = $8.95
    $75.01 AND OVER FREE SHIPPING

RETURNS AND EXCHANGES

You may return your purchase within 7 days of delivery for a refund of product cost. Customer is responsible for shipping the items back to Accents. Items must be in new and unused condition with all original tags attached and in the boxes/ribbons in which product was delivered. Please include a copy of the original invoice in order to receive proper credit.

Please send your return to:
Accents Online
18389 Olde Coach Drive Unit #2
Rehboth Beach, DE 19971

 

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